Our contact details
Name: Mums in Marketing
Address: 51 Welcombe Grove, Solihull
Phone Number:
E-mail:claire@mumsinmarketing.net
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Credit card details to manage payments via payment processors
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You asked to join our mailing list
- You joined our membership
- Contact Forms – Contacting us in relation to services and newsletter signup
We also receive personal information indirectly, from the following sources in the following scenarios:
- Facebook through membership of our group
- Google Analytics for measuring website performance
We use the information that you have given us to:
- Manage the Mums in Marketing membership
- Process and manage payments
- Comply with our legal and regulatory obligations
- Send periodic emails, membership updates and other marketing materials
We may share this information with outsourced and freelance support services directly related to our business. All support partners are vetted carefully to ensure they meet our standards for data protection.
However we do not sell, trade or exchange your personal data with any 3rd party organisation.
Legal Use of Data
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent.
You can remove your consent at any time. You can do this by contacting:
Name: Mums in Marketing
Address: 51 Welcombe Grove, Solihull
Phone Number:
E-mail:claire@mumsinmarketing.net
Additionally, you can unsubscribe from any marketing emails using the link provided in every email.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(e) We have a legitimate interest.
How we store your personal information
As with many small businesses we do not have the resources for tailor made software systems but we have a policy of using best in class mainstream systems. As a result, much of our data being transferred to the USA via cloud systems.
We use safeguards for sensitive and private data exchange between this Site and its Users. Data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures. All financial online transactions are handled Stripe, or directly from your banking provider to ours and are fully secure and encrypted.
For Full details of Stripes privacy policy please see here.
For full details of Go Cardless privacy policy please see here
We keep financial data for 7 years in line with Company law requirements. We will then dispose your information by deleting all personal data records from our systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you wish to make a request, please contact us at:
Name: Mums in Marketing
Address: 51 Welcombe Grove, Solihull
Phone Number:
E-mail:claire@mumsinmarketing.net
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at
Name: Mums in Marketing
Address: 51 Welcombe Grove, Solihull
Phone Number:
E-mail:claire@mumsinmarketing.net
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk